A pipe doesn't wait for business hours, and neither do we. Emergency Restoration Pro runs extraction and drying equipment around the clock across Nassau County — and because the same storm that causes a lot of our calls also knocks out power here, our trucks carry their own.
Call (516) 518-6255See Services
Storm damage and outages tend to arrive together in Nassau County — our equipment doesn't depend on the grid being up.
We deal with your insurance company directly on covered losses so you're not chasing reimbursement.
IICRC-trained technicians, not a subcontractor pulled in for the day.
The initial assessment costs nothing and commits you to nothing.
There isn't a town in Nassau County we'll turn down a water damage restoration call for.
See All Communities We Serve →Get the standing water out first — everything else about the job depends on how fast this step happens.
Equipment stays in place, running on our own power if the grid is still down, until moisture readings say the space is actually safe.
Moisture mapping catches the spots that look dry but aren't, before they turn into a mold call.
A real person answers, walks you through what to do right now, and gets a crew moving.
On-site assessment of the source and spread, documented in detail for your claim.
Water comes out first. Drying gear runs continuously afterward, independent of outage status, until the readings clear.
Repairs and rebuild work so the space is functional again, not just dry.
“Basement flooded during the same storm that took our power out. Their crew showed up running on generators before PSEG even had an ETA.”
“Filed the claim, they handled the paperwork side with the adjuster. Barely had to think about it.”
“Fast, no pressure to upsell anything, explained what they were doing at each step.”
We aim for a technician on the phone within minutes and a truck on-site within about an hour for active emergencies anywhere in the county.
For sudden, accidental losses — burst pipes, appliance failures — most homeowner's policies cover it. We handle documentation and bill carriers directly in most cases.
We run our own power for extraction and drying equipment. A lot of our calls in Nassau County come from the same storms that knock out electricity, so we plan for it by default.
Supply line failures, sump pump failures during storms, aging water heaters, and direct storm flooding make up the bulk of what we see.
Too variable to quote without seeing it — but for covered losses, direct carrier billing means many homeowners pay little out of pocket.
It's an IICRC classification: Category 1 is clean-source water (like a supply line), Category 2 has some contamination, Category 3 is grossly contaminated — sewage backup, for example. It changes how the job gets handled.
Usually not, for a contained loss. If we're doing major structural drying, we'll tell you upfront whether staying makes sense.
Every town below gets its own water damage restoration page, organized by area of the county.
Need Fire & Smoke Damage Restoration or Mold Remediation instead?
Nothing to pay for the first look, and if it's covered, your carrier gets billed — not you.
Call (516) 518-6255